Information Technology (IT)

Our Services

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Disaster Recovery Testing
A disaster recovery infrastructure without testing is as good as having none. Fortis Security offers scheduled testing for disaster recovery, working alongside with customers to finetune the disaster recovery plan and ensuring the infrastructure works as designed.
IT Managed Services
We offer managed service to successfully run your business software or the provisioning of services or on your behalf. Our services offer around the clock monitoring and management of software and infrastructure to ensure that your service level agreements are met.
IT Support Services
Our support services offer assistance with technology-related devices or break/fix the service includes remote troubleshooting capabilities, installation assistance and basic usability assistance.
Procurement
Hardware, software and subscriptions:
Fortis Security offers a comprehensive IT procurement service. We work closely with various distributors and suppliers to validate not just the best pricing for our customers but also value-added consultation to ensure that the specifications and performance standards are met according to manufacturer recommendations.
Disaster Recovery Design
Business continuity and disaster recovery process comes hand in hand. We in Fortis Security understand the importance of a well-designed disaster recovery infrastructure to support critical business operations. We offer consultancy and work closely alongside customers to spec and plan for the IT infrastructure required.
Disaster Recovery Testing
A disaster recovery infrastructure without testing is as good as having none. Fortis Security offers scheduled testing for disaster recovery, working alongside with customers to finetune the disaster recovery plan and ensuring the infrastructure works as designed.
Backup support, Maintenance, and Monitoring
Software system files, records, and working documents are business assets which are often overlooked until a disaster happens. Losing these data can set the business back for months and even years. Having a trusted backup solution and strategy is essential to ensure your data is secure and a good Recovery Time Objective (RTO) within the acceptable business process. Fortis Security provides backup solutions, maintenance, and monitoring of backups.
Onsite Support
Fortis Security has presence across major cities in Australia. We have technical support team to provide onsite support for IT services within the service level agreement.
Remote Support
Remote support has been essential for many enterprise companies especially during this Covid pandemic. Fortis Security offers remote support services not only covering critical troubleshooting but also planned commissioning projects and maintenance work to suit the dynamic business operation hours and location.
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Server, PC, Laptop or Mac Monitoring, Maintaining, and Patching
Server, workstations and laptops are the key tools for businesses. We offer solutions and services for monitoring, maintenance, and essential software patching for the upkeep of business devices.
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General Microsoft Server and Services
We offer Microsoft Server install and configuration services for customers who are looking into outsourcing and automating server deployment based on customer’s security policies and standards across their datacentres.
Cloud Services Monitoring and Support
Cloud computing has revolutionised how businesses operates and deployed. This has opened up businesses to creative options to source and reach out for professional IT support to manage their business systems and infrastructure. Fortis Security provide services for such need. We work closely with customers on managing and monitoring their cloud resources.
Monitoring of Equipment
Monitoring of IP devices can be a daunting task for IT administrators and operation managers. Fortis Security provides services to manage and monitor your IP devices and automating alerts for maintenance. This removes additional need for onsite headcount and allows the team to redirect resources for value-added improvement projects.